Company Background
At Brandywine, 'Best of Class' is our mission and our focus in developing, building and managing the nation's most remarkable Class-A office, multi-family and mixed-use properties. We continuously support and give back to the communities in which we live and work. Our mission drives our corporate culture to foster the potential for excellence in every employee.
Our company was founded in 1994 by Jerry Sweeney, who serves as our President and CEO. We are a publicly traded company listed on the New York Stock Exchange (NYSE: BDN) operating in select markets across the nation.
Summary
This position will perform administrative duties and routines related to the management and operation of Brandywine properties in conjunction with direction from Property Managers. The position may include the management of administrative activities involved with Brandywine properties, maintaining and effective and harmonious working relationship with all Brandywine employees; and assuming additional responsibilities as delegated by the Property Manager.
Responsibilities
- Maintain and organize finished copies of all written material and correspondence for the Property Manager and Assistant Property Manager
- Assist Property Managers by maintaining updated and accurate files on all tenant related items including:
- Obtain current tenant and vendor certificates of insurance and verify compliance
- Produce tenant billable invoices monthly
- Prepare standard tenant notification memos for review by Property Manager or Assistant Property Manager
- Manage security access device programming
- Maintain and keep current all tenant and vendor information
- Assist Property Manager with new tenant move-in packet
- Compile reports for distribution
- Review and process vendor invoices for payment
- Assist with budget preparation
- Assist Property Managers in maintaining positive tenant relations programs assuring good public relations and tenant satisfaction programs are in place
- Communicate effectively with tenants and vendors through various channels including phone, email, chat, and in-person.
- Develop and maintain positive relationships with our tenants, ensuring a high level of customer satisfaction and loyalty.
- Assist Property Managers in planning tenant events (i.e. holiday breakfasts, blood drive, ice cream social)
- Notify Property Manager and/or Assistant Property Manager of appropriate upcoming deadlines well in advance of occurrence. Maintain filing system for all routine reports and other deadlines required during a given week, month and quarter
- Maintain a professional appearance and demeanor at all times while in the building. Cheerfully aid and assist tenants with problems when they arise
- Performs other site or department specific duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Language Skills
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of mathematics.
REASONING ABILITY
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
- Utilize basic PC-based business software, including Microsoft products for word processing and email.
- Use systems tools for maintaining service records.
- Use systems tools for daily administrative duties.
- Proficient in Word or WordPerfect, Excel, PowerPoint and Microsoft Outlook.
Physical Requirements – Per OSHA
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk; sit; and use hands/fingers to handle, sort, file and feel. The employee is occasionally required to stand and reach with hands and arms. The employee may be required to bend/stoop to file and sort. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; outside weather conditions; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.
THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY INDIVIDUALS ASSIGNED TO THIS POSITION. THEY ARE NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL DUTIES, RESPONSIBILITIES, AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED.
