ROLE: Vice President of Real Estate Operations & Asset Management
REPORTS TO: CEO, President of Real Estate Development, and President of Real Estate Operations
LOCATION: Salt Lake City, UT
COMPANY DESCRIPTION:
Our client is a commercial real estate company founded in 1983 in Boston, with additional offices in Utah and New Hampshire. Their primary area of investment is real estate, and they currently own and manage 2M SF of residential and commercial property in Boston, Salt Lake City, and southern New Hampshire. They seek strategic acquisitions and development opportunities that align with their philanthropic mission to change people’s lives and save the earth we share. They are committed to sustainable and “green” construction and repositioning through environmentally responsible practices. Sustainability is a leading factor in all decisions, from development and renovations to daily operations. Their new developments utilize modern technologies, smart controls, sustainably sourced materials, and energy-efficient systems to minimize the environmental impact and achieve LEED Gold Certifications.
POSITION OVERVIEW:
As our Client transitions to in-house property management, they are seeking an experienced leader to serve as Vice President of Real Estate Operations. This senior leadership role combines strategic asset oversight with day-to-day property operations. The successful candidate will lead a dynamic portfolio of residential and commercial real estate properties, focusing on maximizing asset performance, enhancing tenant experience, and driving operational excellence. This person will be a key point of contact internally and externally, overseeing leasing, financial management, team development, vendor relationships, and property improvements. This person must have previous luxury, high-rise, multi-family experience, as their initial focus will be on leading the lease-up of their newest development in downtown Salt Lake City known for its premium amenities, tenant-focused services, and innovative management practices. S/he will work out of multiple locations in Utah, including this property.
KEY RESPONSIBILITIES:
Operational & Asset Management:
- Oversee the marketing, leasing, operations, and disposition strategies for a diverse real estate portfolio.
- Lead execution of business plans for each asset, including financial performance, lease-up strategies, and capital projects.
- Collaborate with internal stakeholders and external partners, including capital partners, property managers, and vendors.
- Assess property conditions and performance; recommend and execute improvements to maximize NOI and long-term value.
- Conduct and present hold/sell analyses, asset valuations, and budget forecasts.
- Monitor and enhance tenant satisfaction across all properties, fostering a best-in-class tenant experience.
- Lead risk management practices to ensure compliance with all relevant regulations and safety protocols.
Financial Strategy & Reporting:
- Prepare, review, and oversee annual budgets, reforecasts, and investment strategies for each asset.
- Analyze monthly financial results and identify areas for improvement; develop and implement action plans with property managers.
- Provide regular reporting to leadership and investment stakeholders on operational and financial performance.
- Assist with underwriting and due diligence for acquisitions and major capital projects.
Technology & Vendor Management:
- Oversee implementation and optimization of property management systems and software tools.
- Manage vendor relationships, negotiate service contracts, and ensure alignment with operational goals.
Team Leadership & Development:
- Build, mentor, and manage on-site and corporate property management teams.
- Foster a collaborative and high-performance culture aligned with company values and goals.
Skills, Qualifications, and Experience:
- 10+ years of experience in real estate operations, asset management, or property management, leasing.
- 4+ years of luxury, multi-family or high-rise residential real estate experience.
- Proven leadership experience with the ability to manage and develop teams.
- Proven track record of leadership in managing diverse real estate portfolios.
- Deep understanding of financial modeling, reporting, budgeting, and investment analysis.
- Proficient in financial tools such as Excel and Argus; experience with MRI, Yardi, or similar systems is a plus.
- Experienced in lease negotiation, vendor management, and technology integration in property operations.
- Exceptional judgment, problem-solving skills, and strategic thinking.
- Strong interpersonal, written, and verbal communication skills.
- Comfortable in entrepreneurial, high-accountability environments with a hands-on leadership style.
- Proven ability to proactively initiate and drive results through strategic outreach and effective communication.
- Bachelor’s degree required; Business, Finance, or Management is a plus.
