Customer Service Representative - State Farm Agent Team Member

Full-time • Cameron Park, CA, US • 1w ago

Responsive recruiter

Benefits

401(k)
401(k) matching
Bonus based on performance
Profit sharing
Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Jd Snead - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Will need to commute to our Rancho Cordova location for the first 90 days.

Qualifications

Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members.
Proactive in problem-solving
Experience in customer service
Strong computer skills

Benefits

Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Health benefits
Valuable career-building experience

Compensation: $50,000.00 - $75,000.00 per year

Do you want to work with someone who will help you achieve YOUR goals?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Jd Snead - State Farm Agent may be the right fit for you!

About Our Agency

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, and Business Insurance.
Our office is located in Rancho Cordova, CA and Cameron Park, CA and Serve CA, AZ and OR.
I have been a State Farm agent since 2006.
We currently have 8 team members at our agency.
We have 60 years of combined insurance experience in our office.
Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Silver Scroll, Golden Triangle, and Bronze Tablet
Additional languages spoken: Spanish

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.